We get emails from people
pleading how DESPERATE they are--attempting to exploit our sympathies in
any way they can. Many will go well beyond exaggeration and actually
weave a tangled web of lies. They always want me to call them right
away, and jump in and rescue the animals NOW. I email them back and ask
them for details/clarifications, so we can carefully assess the
situation. I spend all this effort gathering up the information in order
to help, and then… within 24 hours, when we make a rescue commitment,
they suddenly disappear without a trace. As "desperate" as they all were
for our IMMEDIATE help, we never hear back from over 90% of them.
People just don't get that
every minute we waste trying to track them down and get an answer,
delays us helping another animal in need--a duck or goose on a pond, in
the cold, who may not last another day. Sometimes these people will
respond back a month later--a whole month! Surprised to discover they
have been long since removed from the waiting list--how could this be?
We learn from all these
encounters and experiences, though. One interesting tid-bit is whenever
an email comes through saying "DESPERATE" or "IMMEDIATE" or "URGENT
SITUATION" or "ANIMALS WILL DIE" or is written in ALL CAPS, it is a red
flag that the person will most likely fall off the planet during
correspondence and a rescue will not likely result.
Another red flag, is what we
refer to as "Title-Flashers." Someone who emails us through our
website's email, but actually makes the effort to copy and paste their
work email signature (to flaunt their job title) into the email to us is
known as a Title-Flasher. They think this will sway us into wanting
to help them more than anybody else because they are "important people."
I always laugh when we get one--it's like going fishing and pulling up
the boot. Title-Flashers normally vanish soon after we ask them our
first question. Apparently, we are not supposed to ask any questions, we
are just supposed to hop to it. And don't let that fancy title of theirs
fool you (that's what they want); they are also the least likely to make
a donation. Oh, if I had a dime for every Pharmaceutical title that has
come our way via email… Wha ha ha! |