How to Contact Us

RESCUES

If you need to contact us about a domestic duck or goose in New England that needs rescuing, please CLICK HERE and use the form on that page. The rescue form will tell us everything we need to know in order to assist you.

Please Note: We are NOT licensed to handle any wild waterfowl including Mallard Ducks and Canada Geese (see photos). If you need assistance with a wild duck or goose, please contact your local veterinarians or pet supply stores for the names of certified wildlife rehabbers in your area. You can view our Wild Rescue Links or try this online directory: Wildlife Rehabbers.

RESCUING DOMESTIC WATERFOWL IN YOUR AREA

If you are outside of New England and you are trying to assist abandoned domestic ducks or geese in your area CLICK HERE for the answers to commonly asked questions prior to contacting us for advice.

SURRENDERING A PET

If you are contacting us to surrender your pet domestic duck or goose, please CLICK HERE to review vital information and to complete our online Owner Surrender form. 

MEDICAL EMERGENCIES:

Please understand, we are not veterinarians. If you contact us regarding an urgent medical situation regarding your pet duck or goose, we are going to advise you to contact a vet for assistance. Visit our Vet Finder if you need help finding a vet who handles waterfowl in your area.

GENERAL ADVICE / INQUIRIES:

If you have a general question, problem or concern regarding waterfowl, please complete the form below and click the "Submit" button.

Have you checked our newsletter archives? We publish a monthly newsletter with vital health information you won't find anywhere else. The answers to most waterfowl concerns can be found right here on our website.  SCROLL UP and type key words into our "search this website" feature.  Sign up to receive our monthly Newsletter.

Still have a question? We normally review all emails for the day between 5:00 - 7:00 pm EST and try to respond to everyone at that time. Occasionally, sanctuary priorities may cause delays. If you don't hear back from us within 48 hours, you probably entered your email address incorrectly and we can't reach you. Please TRY AGAIN!

Please do not call us:

We do not list our telephone number on this website because we do not currently have the staffing available to handle incoming calls. Calls can not be returned. Thank you for your understanding!

WEBSITE CONCERN: If you would like to contact our webmaster, regarding a website concern, please complete the form below then click the "Submit" button.