Majestic Waterfowl Sanctuary, 17 Barker Road, Lebanon, CT, 06249

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How to Contact Us:   

Please review the below list of topics covered on this page of our website to see if there is section that pertains to your situation. If so, click on it to review directions, resources and/or links provided for you:

Wild Waterfowl Rescue (Mallard Ducks, Swans, Canada Geese, etc.)
Non-Flying Domestic Waterfowl Rescue
(Local to Connecticut)
Rescuing Non-Flying Domestic Waterfowl In Your Area
(Outside of Connecticut)
Utilizing Majestic's Facebook Page to Help You Find Help in Your Area
Surrendering a Pet Duck or Goose to Majestic
Medical Emergencies
School Hatching Programs & Ducklings
Pen-Building Materials & Supplies
(Links to Diagrams)
Start Your Own Sanctuary
(How-to Information)
Educational/School Research Project
(Information for Students)
Website Issue or Concern
Adoption Inquiries
Joining our E-List
(Receive our Monthly Newsletters)
Updating Your Email Address
(For existing E-list members)
Phone Calls to Majestic
The Ultimate Pet Duck & Goose Guidebooks
Helpful Information Right At Your Fingertips
(Quick Answers to FAQs)
Questions About YOUR Pet Duck or Goose
(Not Covered Above)

If none of the above-listed topics relates to your situation, click on CONTACT FORM to jump down to the bottom of this page.

 

--Did you read these instructions?

Coz we'll just refer you back here if you didn't! 

QUACK!

 

 

 

 

 

 

Majestic Waterfowl Sanctuary, 17 Barker Road, Lebanon Connecticut 06249


 

WILD WATERFOWL RESCUE

 

 

Sorry, but we are NOT licensed and cannot legally handle any wild waterfowl. This includes Mallard Ducks, Canada Geese and Swans (among others).

If you need assistance with a wild duck, goose or swan, please contact your local veterinarians for the names of certified wildlife rehabbers in your area.

You can can also click here: Wild Rescue Links or here: CT Wildlife Rehabbers for help.

Click here for a Wildlife Rehabilitator State-By-State Listing. THEN... Click on "Emergency." Then on "Find Rehabilitator." Complete the form for a listing of certified rehabbers near you.  Please remember to donate to them for helping!


DOMESTIC WATERFOWL RESCUE LOCAL TO CONNECTICUT

Please note: A duck or goose who needs rescuing is a bird that is NOT yet in your custody. Any waterfowl already in your care, no matter the circumstance, is considered an Owner Surrender.

We are located in Connecticut. If you need to contact us about a domestic (non-flying) duck or goose in our area who needs help, please click on:  Rescue Information and use the Rescue Form to contact us. This form will tell us everything we need to know in order to determine whether or not we can assist the animals in question.

PLEASE NOTE: As a result of upstream inland wetland infractions (pond excavation, dam construction and obstructing watercourses) that have deprived our enclosures of their natural water sources, we have put a temporary hold on accepting any new ducks or geese into our sanctuary. We are currently working on multiple legal avenues to restore our inland wetlands, but in the meantime, we will be digging a deep-drilled well to remedy this issue.

Unfortunatley, this means that we cannot accept any new waterfowl into our sanctuary until at least April of 2017 (providing the well is in place and functioning by that time).

We are as devastated as you are about this grave injustice done to our inland wetlands and to our sanctuary on behalf of our upstream neighbors and the gross failure of our Inland Wetlands Commission to enforce our own town's IWC regulations.

We apologize that we cannot help you or the abandoned waterfowl in your area any further at this time. Please understand, this is a temporary and unexpected setback, but we will overcome it. In the meantime, we ask you for your patience and support.

Thank you.

 


RESCUING DOMESTIC WATERFOWL IN YOUR AREA

       

If you are outside of Connecticut and trying to assist abandoned domestic ducks or geese in your area click on Rescue FAQs for the answers to commonly asked questions prior to contacting us for information. If you still have questions or need advice, please feel free to contact us for assistance!


USING MAJESTIC'S FACEBOOK PAGE TO HELP YOU FIND HELP IN YOUR AREA

Visit us on Facebook!

We get emails from all over the U.S.A. requesting our help finding homes for abandoned domestic ducks and geese outside of Connecticut. More often than not, people who contact us for help disappear as soon as we connect them with interested adopters. As you can imagine, this is very frustrating for us, extremely disappointing for the families, and it makes our sanctuary looking like we dropped the ball--and we can't have that! So... if you are looking for help placing an abandoned duck or goose in your area via our Facebook page, you need to be open to the following:

1. Email us to request our assistance. Be sure to include your full name, complete address, phone number and email address. If you don't include this basic information upfront, we will assume your request is not serious.

2. Embed a clear, bright and close-up photo of the abandoned ducks/geese in this email. Please do NOT send photos as attachments because for virus protection reasons, we won't open them. Please don't contact us for help until you can include a good photo or photos of the ducks/geese who need help.

3. Let us know the Gender of any ducks/geese needing to be placed. We can't find homes for waterfowl without knowing whether they're males or females. If you need help, please let us know.

4. Let us know any background information you may have about the ducks/geese; for example, how long have they been there? Are you sure no one owns them? Do you know how they ended up there? Do they have any apparent injuries/disabilities? Is the location extremely dangerous? If so, what are the immediate threats?

5. You must be willing and able to Catch the ducks/geese by yourself.

6. You should be open to drive at least halfway to bring the ducks/geese to the new family that you select.

7. You must have an active Facebook account. We will be posting your photo of the ducks/geese on our Majestic Facebook page(s). This post will include the city/state where the ducks/geese are located as well as your contact information, which will include  your full, real name. In addition we will be hyperlinking your own Facebook page to the post itself.

8. You must check the post on our Facebook page at least twice every 24 hours for responses for the first 5 days. In addition, you must reply to anyone asking questions or offering adoption assistance within 12 hours. If you fail to do so, we will assume you're not serious and immediately take down the post to avoid lifting up the hopes of a potential adopter.

This procedure is designed to safeguard the time and hearts of potential adopting families while also preserving the good name of our sanctuary. When you don't respond, we look bad.

9. You understand and agree that Majestic is posting the homeless and abandoned ducks/geese as a courtesy to you and we are not responsible or liable in any way for any outcomes that may arise as a result.

10. Make a minimum $5.00 donation to Majestic for our time/services, regardless of whether or not a home/help is found.

11. You must screen potential adopting families yourself. Sorry, Majestic cannot screen potential homes for you.

Questions you can ask:

a. Do they have a predator poof pen and safe shelter? Ask for photos! AVOID free-range homes at all costs. Ducks and geese belong inside nice pens where they'll be safe.

b. Are they planning to feed the duck/goose brand name Waterfowl Feed?

c. Will the ducks/geese have a kiddy pool, preformed pond, or some other swimming option in their duck pen?

d. If you are placing a duck, do they have at least one other duck? Do they have proper male to female ratios. Ideally (and to prevent males from fighting), they should have one male for every 2-4 females; the more males they have the more females per male you want them to have.

e. If you are placing a goose, do they have at least one other goose (geese do best in balanced flocks of males and females, so be sure they're close to this ratio).

f. Do they have a Waterfowl Vet and are they willing and able to provide proper vet care?

If we can find a home, it will usually occur within 5 days of the posting. If we don't find a new home within this period of time (which is not uncommon) we probably won't be able to. However, if you want to provide new photos, we can re-post the ducks/geese again for another $5.00 donation.


SURRENDERING A PET (Including ANY duck or goose in your custody)

If you are contacting us to surrender your pet domestic duck or goose, please click Owner Surrender to review vital information and to complete our online Owner Surrender form. This includes any duck or goose in your custody, for any reason, even those that have been rescued.

PLEASE NOTE: As a result of upstream inland wetland infractions (pond excavation, dam construction and obstructing watercourses) that have deprived our enclosures of their natural water sources, we have put a temporary hold on accepting any new ducks or geese into our sanctuary. We are currently working on multiple legal avenues to restore our inland wetlands, but in the meantime, we will be digging a deep-drilled well to remedy this issue.

Unfortunatley, this means that we cannot accept any new waterfowl into our sanctuary until at least April of 2017 (providing the well is in place and functioning by that time).

We are as devastated as you are about this grave injustice done to our inland wetlands and to our sanctuary on behalf of our upstream neighbors and the gross failure of our Inland Wetlands Commission to enforce our own town's IWC regulations.

We apologize that we cannot help you or the abandoned waterfowl in your area any further at this time. Please understand, this is a temporary and unexpected setback, but we will overcome it. In the meantime, we ask you for your patience and support.

Thank you.


MEDICAL EMERGENCIES:

Please understand, we are not veterinarians. If you contact us regarding an urgent medical situation regarding your pet duck or goose, we are going to advise you to contact a vet for assistance. Visit our Vet Finder if you need help finding a vet who handles waterfowl in your area.

Some helpful medical articles can be found Here, or you can click to visit our Diagnostic Chart, but neither are a substitute for quality vet care.


SCHOOL HATCHING PROGRAMS & DUCKLINGS

We get quite a few requests to take in ducklings from school hatching projects. Please understand our unwavering position regarding this matter:

It is against our mission statement to perpetuate the cycle of waterfowl abandonment. This means we cannot give teachers a means of disposing of their unwanted classroom-hatched ducklings without repercussion. To do so would risk future repeat offenses leading to more homeless ducklings. For this reason, we won’t even consider taking in classroom-hatched ducklings unless:

1) There are only 1-2 ducklings involved (we simply cannot accommodate any more than two ducklings).

2) We have enough room in our sanctuary for the ducklings.

3) The person contacting us for help (YOU!) is willing to confront the teacher and school system in a professional manner to help put a stop to their Irresponsible Hatching Program.

4) The person contacting us for help (YOU again!) needs to provide us with the name, phone number and mailing address of the school where the ducklings were hatched, along with the full names of the teacher, science chair person, principal and school superintendant. In more severe cases (involving animal neglect or abuse) we may also require the name & address of the Animal Control Officer functioning in the municipality of the school.

We will use this information to follow your official protest to the teacher & school with a Letter of our own to punctuate your efforts.

The bottom line in reference to school hatching programs is YOU need to be willing to step up and put a stop to the problem, so we can step in and help out too.


PEN-BUILDING MATERIALS AND SUPPLIES

Want to know what products work for us? Take a peek at our Wish List and Pen Building pages to see the common items, supplies and building materials we use around our sanctuary.


START YOUR OWN SANCTUARY

We are occasionally contacted by people who are interested in opening their own waterfowl sanctuary. For general information/advice of this nature, please click on  Sanctuary Start-Up FAQs.


EDUCATIONAL / SCHOOL RESEARCH PROJECTS

We receive quite a few requests asking us to participate in educational / school research projects regarding our sanctuary as a business operation. Before contacting us for assistance with a project interview, please click on  School Research Projects.


WEBSITE CONCERN

If you would like to contact our webmaster regarding a website concern, please click on Contact Webmaster.

Please Note:  Unfortunately, many people using AOL have experienced difficulty accessing our website properly. This is an AOL issue and is not related to our website or its functioning.


ADOPTION INQUIRIES:

Our Adoption Profiles are ALWAYS up to date! If you see birds listed as adoptable, then they are here and waiting for their new home.

If you are interested in adopting our waterfowl, or have a question about adopting, please review our Adoption FAQ to learn more about our requirements.

Interested adopters will need to complete our online Adoption Application.


JOINING OUR MAJESTIC ELIST

You too can receive our monthly newsletters. Visit our Elist Page for more information and then follow the simple instructions!


UPDATING YOUR EMAIL ADDRESS

Need to update your new email address with us, so you can continue receiving our monthly newsletters? It's easy!

1. Visit our Elist Page.

2. Enter your name & OLD email address, then bullet:  "Remove me from the email list" and click on the "Remove Me" button.

3. Hit your browser's back arrow to return to our Elist Page again.

4. Enter your name & NEW email address then bullet: "Add me to the email list" and click on the "Add Me" button.


PHONE CALLS TO MAJESTIC

Sorry, no phone calls please...

We don't list our telephone number on this website because our sanctuary doesn't have a phone line, or the staffing available to handle calls even if we did have one. 

Unfortunately, phone calls to the Link family's private residence proved itself very disruptive in the past and had to be taken down, so they could enjoy a bit of quiet time with their family.

We're sure you'll soon agree that getting in touch with us via email, using our website's Contact Form, is the most practical and time-efficient means of receiving a helpful, same-day response. This direct approach enables us to give you thorough and detailed replies that often include helpful hyperlinks, articles, diagrams, photographs and/or other useful information, which we simply can't give you over the phone.

We're sorry for any inconvenience this may cause, but Kim is our only fulltime volunteer and we keep her EXTREMELY BUSY. She sets aside specific times to manage emails, website updates, Quickbooks entries and various other vital computer tasks, which she tends to do all at once (you should see all the windows she has open on her computer!). As you can imagine, all this multitasking requires a great deal of concentration and is more easily accomplished without the interruption of phone calls.

If you plan to use our Contact Form to request a phone call, please keep in mind, because of time constraints, Kim is usually only humanly able to return calls to:

We ONLY return calls to:

1. Animal Control Officers, Police Officers, Firefighters & Veterinarians.

2. Humane Society & SPCA personnel & other confirmed rescue shelters.

3. Families who have Adopted ducks or geese from us and need related advice.

4. Waterfowl rescuers with an established & standing relationship with us.

Thank you for your understanding!


THE ULTIMATE PET DUCK & GOOSE GUIDEBOOKS

Containing over 400 pages of information, including more than 150 full color photos, diagrams and inspiring anecdotes, these guidebooks hold the answers to every question Majestic has ever been asked about how to properly care and provide for pet ducks and geese. These beautiful guides are simply a MUST for any family that includes a pet duck or goose! (also available in B&W)

           

Click Here for more information and to order!

*Please do NOT send book orders or payments directly to Majestic!


HELPFUL INFORMATION RIGHT AT YOUR FINGERTIPS

Have you checked our Newsletter Archives? We publish a monthly newsletter with vital health information you won't find anywhere else. The answers to most waterfowl concerns can be found in these archives, so please check here first before contacting us. Links to helpful medical articles can also be found here:  Helpful Care & Medical Articles.

You can also SCROLL UP and type key words into our "search this website" feature.

 


QUESTIONS ABOUT YOUR PET DUCK OR GOOSE (Not Covered Above)

 

DONATION REQUEST: In order to keep Majestic funded and operational, we ask for donations PRIOR to providing answers to questions about your own pet ducks or geese (unless you are one of our Majestic Adopters or Supporters).

We apologize for this change in procedure, but offering free advice failed to raise after-the-fact sanctuary donations while also greatly impacting the workload of our full-time volunteers.

MAJESTIC ADOPTERS: All of our adopting families who have any of our Majestic ducks or geese currently in your custody are ALWAYS welcome to FREE around-the-clock advice regarding any of your feathered friends. You are our top priority! Email us directly, or use the Contact Form below to get in touch with us (or call if you have an emergency).

MAJESTIC SUPPORTERS: If you're one of our current Majestic Supporters, we will be happy to offer you some complimentary advice about your flock. Email us directly or use the Contact Form below to get in touch with us.

Who is a current Majestic Supporter?

 

Majestic Supporter
(Complimentary consultations for as long as you are a current supporter)

            

1. Anyone who has volunteered at our sanctuary at least four times (for a total of at least eight hours) in the last twelve months may request free flock advice within six months of their last volunteer date.

2. Anyone who is currently donating/sponsoring on a monthly or quarterly basis and who has done so for at least two years, with donations amounting to a minimum of $100.00.

3. Anyone who has made a lump-sum donation of at least $250.00 may request free advice within a year of that donation.

Sorry, complimentary consultations may not be transferred to any other person or party.

 

Royal Majestic Supporter
(Unlimited complimentary consultations)

1. Anyone who has donated $5000 or more to Majestic within a period of 5 years or less is GOLDEN for good!

 

***Please understand... Future pledges to donate, sponsor or volunteer will not be accepted as a means to qualify an individual as a Majestic Supporter.


MAJESTIC CONTACT FORM:

Still didn't find what you're looking for?

Please complete the form below and then click the "Submit" button for all other general inquiries. We normally review all emails for the day between 2:00 - 7:00 pm EST and try to respond to everyone we can at that time (or within 24 hours for more involved or less urgent inquiries). Occasionally, sanctuary priorities may cause delays.

Your Name:
Your Email Address:


Didn't hear back from us within 24 hours? You probably gave us an invalid email address and we're unable to respond to you, OR your spam block is on and our reply is in your "Junk Email" bin.

Your Waterfowl Question:

WAIT!
Question About Your Pet Duck or Goose?

BEFORE you click Submit...

Read this FIRST:

If you have a question about your own pet ducks or geese, Kim (our Majestic President, Resident Waterfowl Expert, Author and Full-Time Volunteer) will be glad to provide you with whatever insights she can based on her own experiences. Please remember, Kim is not a vet. Any guidance, information, resources and/or suggestions she provides will be general in nature. Vet consultation is ALWAYS advisable.

Drawing Kim away from vital tasks in order to answer questions can seriously impact her schedule and our sanctuary. For this reason, we will be asking you to make an upfront donation that rebalances the scales by helping our rescues. We apologize for this change in procedure, but unfortunately, giving away free advice and then asking for donations after-the-fact just wasn't working.

READ THROUGH ALL OF THESE INSTRUCTIONS BEFORE ASKING US A QUESTION ABOUT YOUR PET DUCK OR GOOSE:

1. Email us your question(s) using the above form.

2. Details Are Everything: Please provide us with AS MUCH DETAIL as possible upfront. For example: if your duck or goose has a health concern, Kim will need to know SPECIFICS about their age, breed, gender, diet, pen & housing situation, daily routine, climate, history and the appearance/escalation of their symptoms--and don't forget to mention their name! Please be as PRECISE as you can in all of these regards.

While you might think these details aren't important, Kim would tell you otherwise. In fact, she probably can't help you without them. This in mind, failure to provide all of these particulars right from the get-go will most likely result in delays in getting your answer. To conserve time, we won't be presenting Kim with any questions until all relevant information has been provided FIRST.

3. Close out your message with the words: "HOW CAN I HELP MAJESTIC?" (That way, we know you've read this!).

4. If Kim thinks she can help you, we'll email you back asking for a donation (we'll specify an amount). If you're looking for something relatively simple, like waterfowl feed recommendations, we may only ask you for a $5.00 donation (which is our minumum request). *On the other hand, if you have a list of questions regarding a more involved medical issue, please plan on donating more. Please keep in mind, responding to things like medical concerns often requires one or more hours of Kim's time and attention. Generally speaking, we're going to ask you to be generous.

If you are a Majestic Supporter (as described in the section above this form), please remind us of this when you initially contact us for help.

5. Once your donated funds are received by Majestic (we accept Paypal), Kim will personally attend to your inquiry and respond within a timely manner (usually within 24 hours, unless we have an emergency).

What kind of response will you get?

Depending on your question, Kim may or may not provide you with any number of the following things (or something else entirely):

--Opinions, insights, ideas and suggestions based on her own experience with waterfowl.

Remember, Kim is not a vet and has never seen or handled your duck or goose in person. She's basically just utilizing your emailed information and then simply offering her own opinion on the matter based on her experience.

--Hyperlinks directing you to helpful information/articles found on our website.

--Relevant excerpts/illustrations from her Ultimate Pet Duck & Goose Guidebooks.

--Emailed brainstorming/Q&A sessions.

--Procedures, tests and/or questions that you can inquire about with your vet.

--If you really stump her about something interesting, sometimes she'll ask our vet.

--Kim RARELY makes phone calls to answer questions unless it's to assist a Majestic Adopter or Royal Supporter.

Does Kim diagnose ducks and geese?

No. She is not a vet. She may review a list of symptoms you've provided and offer you a variety of possible diagnoses and suggest different tests that may help you narrow things down with your vet, but that's about as far as it goes. If your vet is able to pinpoint a diagnosis, then Kim will likely be able to provide you with further information about your duck or goose's condition.

Have follow-up questions?

Sometimes answers in one area raise more questions in another. Depending on the complexity of your follow-up question(s), we may ask you for an additional donation before proceeding any further. This often comes down to whether Kim can provide you with a brief one or two sentence answer, or whether she really needs to go into some more detail for you in her next response.

For example: Let's say you originally donate five dollars and ask Kim why your Muscovy duck suddenly doesn't want to be touched anymore. You've already provided specifics about your duck's age, gender and climate along with details about when he started behaving this way. From your information, Kim quickly deduces that he's probably just molting and feeling a little prickly. She concludes by providing you with some related articles that will help you understand this biological process a little better. Now, let's say this new information incites a new line of questioning from you about wing-clipping. Kim will be glad to assist, however, we'll likely ask you for another $5.00 donation before sending another batch of hyperlinks, book excerpts, instructions and diagrams.

We also tend to ask for follow-up donations when attempting to help you through extended medical issues. This often occurs when you want to reconvene with Kim following (or in-between) vet appointments to review new information and then brainstorm again.

No guarantees... it's just advice...

While there are no guarantees, anyone who has ever come to us for help in the past will attest that Kim loves all ducks and geese and absolutely has you and your pet's best interests at heart. This in mind, she will do her best to provide you with as much relevant information as she can to help you and your feathered friend.

*Sorry, donations are non-refundable. If you truly cannot afford the suggested donation, please let us know and we will attempt to work with you while taking our own sanctuary needs and time constraints into consideration. Keep in mind, not having enough money to donate because you just went on a big shopping spree, bought a new sports car, or took-off on a family vacation isn't the same as not being able to afford a donation.

Please don't take advantage of a non-profit animal sanctuary that already runs on very limited private funding for the sake of saving yourself a few dollars. Help us keep things honest for those little ducks out there whose families truly can't afford the extra help. If we catch people abusing this (and we're very good at that), we won't be able to help others in this regard going forward.

 

   

Majestic Waterfowl Sanctuary makes no representation, warranty, or guarantee in connection with any guidance provided on this website. Majestic Waterfowl Sanctuary expressly disclaims any liability or responsibility for loss or damage resulting from its use or for the violation of any federal, state or municipal law or regulation with which such guidance may conflict. Any guidance is general in nature. In addition, the assistance of a qualified professional should be enlisted to address any specific circumstances.


Majestic Waterfowl Sanctuary 2005

 
 
 

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